سياسية التعديل والالغاء

Cancellation and Refund Policy (Groups)

• The deposit is non-refundable and the remaining amount of the trip must be completed 45 days before the start of the trip. If the amount is not completed, the trip will be cancelled and no fees paid will be claimed.
• If the full amount is paid by the customer, he has the right to get a refund 45 days before the trip and collect a cancellation fee of 3,000 riyals.
• After 45 days of trip cancellation, the amount is 100% non-refundable.
• You are not entitled to exchange the trip amount for another trip.
• The reservation can be replaced with another person unless the tickets are issued and the subscriber is responsible for providing an alternative.

Cancellation and return policy (for camping)

• The amount paid is non-refundable.
• You are not entitled to exchange the trip amount for another trip.
• The reservation can be replaced with another person and the subscriber is responsible for providing an alternative.

Cancellation and return policy (packages)

• The amount is non-refundable if payment is made and the offer is accepted.
• You are not entitled to exchange the trip amount for another trip.
• The reservation cannot be exchanged with another person.